9/12/2023 0 Comments Whatsapp chatbot providerHence, this article offers a general overview of WhatsApp bot design and development, elaborating on the different technical options-types of WhatsApp chatbots available, and an analysis of their pros and cons.Ī rule-based chatbot works on the simple principle of a decision tree. While automating with WhatsApp, like any other process, requires time and investment, the report showed that most perceived challenges and roadblocks stem from the lack of familiarity with available solutions that can ease the demands and streamline implementation. Most professionals, from marketing to customer support, struggle with the complexity of automation implementation as well as resource limitations. However, according to The WhatsApp-Led Growth Report, despite WhatsApp being a consumer favorite, only 30% of professionals currently use it. Virtual assistants, in combination with WhatsApp popularity among the general public, are truly changing the game. One of the key reasons behind messaging automation becoming a major business-growth strategy, besides the growing consumer interest and demand, is chatbots. Each passing year brings new business feature updates from Meta as well as its official Business Solution Partners, adding more weight to the cause. The business opportunities arising from WhatsApp automation-since the first release of the WhatsApp Business App in January 2018 and WhatsApp Business API in August later that same year-have been getting more compelling.
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